SotN15 flies with eDreams

We are happy to announce that eDreams, the european online travel agency, is partner of State of the Net 2015.

Below the company profile.

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eDreams is the leading online travel agency in Europe, which for over 15 years, offers its customers the choice of flights from over 440 airlines, more than 150,000 different combinations and more than 550,000 hotels in 40,000 destinations worldwide, as well as offering vacation packages and car rental services. eDreams, combined with Go Vogayes, Opodo, Travellink and liligo.com, is part of the group eDreams ODIGEO, one of the largest distributors of online flights worldwide (in terms of revenue) and one of the largest companies of e- commerce in Europe. During the last year, over 16 million travelers have relied on the company to book flights, hotels and travel.

The goal of eDreams is to offer the largest selection of flights, hotels, dynamic packages flight + hotel and holiday packages, with the most competitive price in the market. eDreams offers to clients highly innovative search engines that allow to compare different offers and to book online in a convenient and flexible way.

eDreams offers its services in 33 countries: Spain, Italy, France, Portugal, Germany, United Kingdom, Australia, Brazil, Canada, Mexico, Chile, India, Peru, Venezuela, Argentina, Colombia, Switzerland, Turkey, USA, Singapore, UAE, Hong Kong, South Africa, New Zealand, Indonesia, Philippines, Egypt, Morocco, Thailand, Greece, Netherlands, Russia, Japan, and the global market in English.

History and economic data

  • Founded in March 1999, in the USA, by Spanish Javier Pérez-Tenessa and the North American James Hare with the aim of creating a travel agency on the Internet in Europe.
  • In 2000, it opened its office in Barcelona, Spain, at the same time launching its business on the Spanish and Italian market. The Italian office is headed by Country Manager Angelo Ghigliano.
  • Throughout its history, eDreams has grown at a pace unmatched, especially in 2004. It was now the fastest-growing company in Europe for three consecutive years, with annual increases of 100% compared to the travel industry average of 4%.
  • In June 2011, eDreams joins Go Voyages and takes over Opodo, and changed its name eDreams ODIGEO and establishing itself as the first online tour operator in Europe.
  • In 2013, eDreams ODIGEO completed a major strategic transaction with the purchase of the metasearcher liligo.com, thus expanding its traditional line of business as an online travel agency to an OTA with other complementary divisions.
  • In April 2014 eDreams ODIGEO achieved a historical milestone when it began trading on the Madrid Stock Exchange.
  • The results achieved in 2014:
    • Revenue: 4,261 million of euro
    • Costumers: 16 million travelers

Customer Service

Who chooses eDreams receives assistance and support from the time of booking and for the duration of the trip. For this reason the company is counting on a large qualified staff that operates both from the head office in Spain and from Italy, France and the United Kingdom offices.

  • In 2014, eDreams increased its staff by more than 30% and currently has over 1,700 employees worldwide. The staff is a reflection of an international company as its workforce is made up of people from 60 different nationalities.
  • Customer care is a cornerstone to the success of eDreams, always committed alongside its customers with ongoing direct contact to meet all requirements and provide answers quickly, in order to improve service . There are thousands of people who every day come in contact with Customer Service (89.22.44) with questions and special requests. They are managed over one million calls a year that require knowledge of different languages: Spanish, English, French, Italian, German, Portuguese, Turkish, Greek, Russian and Hindus.
  • The level of loyalty of eDreams’ customers is very high and is growing. A large percentage of customers comes back to acquire within a period of time less than 12 months.

Innovation and technology

eDreams invests millions of euros each year in the latest technology, in order to provide its customers with the best service. The company’s constant commitment to innovation makes it a pioneering agency in terms of technological development.

  • In 2010 the eDreams’ mobile site was launched
  • In 2012 eDreams launched its free iPhone app and in 2014 the Android one. An application with which the customer can easily find cheap flights and filter the results to select the one that best suits their needs in a simple and instantaneous way.
  • eDreams is currently present on 46 mobile sites, in more than 17 different languages, and has registered more than 4 million downloads of its mobile app worldwide.
  • In 2015 eDreams launched its app for Apple Watch devices.

Eni is partner of SotN15

We are pleased to announce that Eni will be partner of State of the Net 2015 conference.

Eni is a major integrated company that operates throughout the energy supply chain, with more than 84.000 employees in 83 countries worldwide and a strong committment on exellence, health, safety and the protection of the environment.

Below, the official press release from the company (in italian).

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eni-210Eni partner di State of the Net

Milano, 4-5 ottobre

Eni è partner di State of the Net, conferenza che cerca di catturare lo stato dell’arte di Internet in Italia e nel mondo, considerando il suo impatto sulla nostra società. SotN è un incontro fondamentale per l’industria italiana e per la community tecnologica, in quanto indaga le dinamiche e le opportunità offerte dal mondo digitale corrente.

Nel panorama delle relazioni e del dialogo costante con le comunità in cui opera, Eni si pone come un interlocutore capace di cogliere le aspettative e le esigenze delle comunità, dando giusto rilievo alla promozione e alla diffusione della cultura digitale e dell’innovazione.

La conoscenza del territorio, la scelta di interlocutori locali attraverso una rete consolidata di relazioni e l’individuazione dei temi, in sintonia con gli interessi della collettività, sono gli elementi vincenti nelle varie fasi di realizzazione dei progetti promossi dall’azienda.

 

Company profile

Eni è un’impresa integrata che opera in tutta la filiera dell’energia ed è presente oggi con più di 84.000 dipendenti in 83 Paesi nel mondo. Il nostro modo di operare fondato sull’eccellenza operativa, l’attenzione alla salute, alla sicurezza e all’ambiente è volto alla prevenzione e alla riduzione dei rischi operativi.

Welcome to State of the Net 2014

Here we are, welcome to State of the Net 2014!

Today we start with a special preview: AREA Science Park will be presenting ICT4inclusion, a brokerage event hosting matchmaking meetings as highly focused form of B2B networking [please note that only companies already registered with ICT4inclusion may attend the meetings].

Friday and Saturday the official program of the conference will take place, along with the newly introduced SotN Square. Please check the schedule for last minute updates.

Find below just a few quick notes to help you plan your visit to State of the Net and Trieste.

Registration
Official registration on our web site is closed. But don’t worry, starting on Friday morning you will be able to register at the conference location. Our address is:

Molo 4
piazza Duca degli Abruzzi
Trieste [Link to map]

The location is just a five minutes walk from the train station and there is a large parking right next to the venue (how to get there).

SotN Happy Hour 
Fiday night, after the official program, you will have the unique opportunity to meet some of the State of the Net speakers and guests at our very special happy hour! Catch up the speakers that you liked most and get the best out of your conference experience (buying them a dring might help ;). We’ll wait for you at:

  • Roma4, via Roma 4
  • Salumare, via Cavana 13
  • Enoteca Nanut, via Genova 10/e
  • 040, Via Rossini 8

Girl Geek Dinner Nordest
On Friday night you can join the dinner dedicated to women passionate about technology, the internet and social media. For more information and to sign up for the event visit Girl Geek Dinner Nordest #9.

Hashtag
The hashtag this year is #sotn14 (please note, NOT #sotn2014 nor #sotn). Please use it with every content you post on Facebook, Twitter, Instagram, etc. It will help us collect your feedback in real time.

Cokids
Do you want to come to SotN but don’t want to leave the kids at home? Come anyway, bring the kids: they will have even more fun than you will! Thanks to Laby coworking&life, State of the Net offers a free care service for children from 3 to 10 years old during both conference days. You can learn more about the activities and book in advance on the conference website.

We are looking forward to meeting you all in Trieste in a few hours, but if you really can’t make it you will still be able to follow all the keynotes and the panels thanks our live streaming from our web site.

La complessità è ricchezza

Il network internazionale di Slow Food è molto complesso in termini di culture, storie, religioni, ecosistemi. È così complesso, spiega il suo fondatore Carlo Petrini, che la cosa migliore è non gestirlo affatto. La rete definisce ideali comuni, che ciascun nodo locale interpreta nei modi e nelle organizzazioni che ritiene più opportune.

La complessità dentro le organizzazioni

La complessità in azienda risiede più al proprio interno che nella gestione della nuova relazione, sempre più necessaria, con i propri clinenti. La sfida, spiega Daniele Chieffi, è pensare a nuovi modi per restituire valore alle persone più che a proteggere il proprio valore in senso assoluto.

Alessandro Colafranceschi

alessandro-colafranceschiAlessandro Colafranceschi è Global Head of Online & Mobile Banking di UniCredit Group.

Ha cominciato la sua carriera in Birra Peroni Industriale, dove ha lavorato dal 1992 al 2000. Nel 1996 è stato nominato Country Manager per il Regno Unito, a capo della società controllata con sede a Londra. Nel 2000 lascia il settore dei beni di largo consumo ed entra in Kataweb, l’internet company del gruppo editoriale L’Espresso, dove diventa responsabile dell’ecommerce e della pubblicità.

Nel 2002 è entrato in Vivacity, internet company di UniCredit Banca, come direttore commerciale e marketing. Nel 2004, a capo dell’Online Banking, diventa responsabile dello sviluppo dell’e-retail banking e del trading online di UniCredit, e dello sviluppo di siti web e dei servizi bancari online e mobile di Banca di Roma e Banco di Sicilia. Oggi è Senior Vice President con responsabilità globale per l’Online Banking e il settore Mobile all’interno del Gruppo UniCredit.

Laureato in economia e business administration all’Università La Sapienza di Roma, si è poi specializzato come dottore commercialista.

Daniele Bernardi

daniele-bernardiDaniele Bernardi è Solutions Engineer per Facebook. Collabora con aziende e startup in tutta Europa per integrare Facebook nei loro prodotti. Lavora tra Londra, Menlo Park e Milano per coltivare soluzioni che possano trasformare il panorama tecnologico italiano.

Rivivi la conferenza!




Vai direttamente ai singoli video:

La trasparenza rende migliore il governo?

La politica è una piattaforma, sostiene Jan Hemme: più informazioni sono disponibili ai cittadini, più strumenti hanno i cittadini per giudicare nei fatti le decisioni del governo. Per i partiti tradizionali questo passaggio è ancora vissuto come una perdita di potere, benché ormai la trasparenza sia ormai una richiesta diffusa.

L’intervista è di Alessio Jacona. Le riprese e il montaggio sono di Antonio Giacomin.

Meglio la privacy o la trasparenza?

[youtube http://www.youtube.com/watch?v=IlxED9ZkvMQ]

Si parla tanto di trasparenza, soprattutto da parte dei governi, ma si tende a trascurare la privacy delle persone. L’equilibrio va trovato soprattutto nella consapevolezza da parte di chi usa questi strumenti per informarsi e per informare, che devono ricordare che in rete tutto resta. Più trasparenza di per sé non significa più democrazia, dice Antonella Napolitano.

L’intervista è di Alessio Jacona. Le riprese e il montaggio sono di Antonio Giacomin.